Contact our sales departments

Air France makes every effort to answer your questions and accommodate your requests.
Don't hesitate to use our search engine or to consult our help sections below.

Air France call center


Group services

Contact the Group desk

With Air France, groups can take advantage of reduced fares and a dedicated service, whether you’re traveling for business or pleasure, for sporting or cultural events.

A "group" is made up of at least 10 passengers who travel together on the same flight, either on an outgoing or a return flight.

Air France ticket offices

Find addresses and contact information for Air France ticket offices around the world.

Making a claim

Do you wish to make a request or send a feedback? 
From flight delays or cancellation to feedback about your flight experience, Air France is here to help.
We do our best to find a quick and effective solution for you.
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